2026
Confidential — For Client Use Only
Hair By
Penny Williams Hair That Heals.
Niskayuna, New York  ·  Est. 2024
Phase 1 Deliverable Brand & Digital Foundation
Prepared by Alex King Creative
Where expertise
meets empathy.

A brand built on trust, warmth, and transformation.

This guide defines the visual and verbal identity of Hair By Penny Williams. It exists so that every touchpoint - from your website to a business card to a social caption - communicates the same feeling: that Penny is the specialist women with hair loss can trust, and that a consultation with her is the beginning of something real.

Questions? Contact alex@kingy.link

Contents

  • Color Palette
  • Typography
  • Wordmark & Logo Usage
  • Voice & Tone
  • Photography Direction
  • Brand Application
01

Color Palette

Six colors. Each with a defined role. Never deviate.

Espresso
#2C1F14
Primary dark. Hero backgrounds, navigation, footer, dark section backgrounds. This is the dominant color of the brand.
Warm Tan
#C8A882
Primary accent. All CTAs, decorative rules, hover states, section eyebrow labels. The brand’s signature warmth.
Cream
#F5EFE6
Light section backgrounds, primary body text on dark. Warm - not white. Never use pure white (#FFF) as a brand background.
Mocha
#9A7A62
Secondary text, eyebrow labels on light backgrounds, navigation links. Never for small text on cream.
Blush
#E8C4A0
Subtle accents - card borders, dividers, hover fill states. A softer version of Warm Tan for delicate use.
Linen
#FAF6F1
Alternate light section background. Used between Cream sections to create gentle rhythm without harsh contrast.

What this palette is not: No pink. No black (#000). No navy. No purple. No grey. The brand made a deliberate departure from the previous hot-pink-on-black identity. Every new design element must come from this palette only.

02

Typography

Two typefaces. One role each. Never mixed.

Display Typeface — Headlines
Cormorant Garamond
Weights: 300 Light · 400 Regular · 500 Medium
Styles: Roman & Italic
You deserve to feel
like yourself again.
Hair That Heals.
Aa
H1 · 48px
Aa
H2 · 36px
Aa
H3 · 24px
Aa
Italic · 32px
Aa
Light · 18px

Use for all headlines, subheadings, pullquotes, tagline display, and section headings. Never bold - the brand uses weight 300-500 only. The elegance comes from restraint.

Body Typeface — Interface & Copy
System Sans-Serif Stack
-apple-system, BlinkMacSystemFont,
'Segoe UI', sans-serif
Non-surgical hair replacement · Niskayuna, NY
For women experiencing thinning hair or hair loss - I specialize in natural, lasting solutions that restore more than just your hair. Every consultation starts with listening, because no two hair journeys are the same.
Book a Free Consultation

Use for all body copy, navigation, labels, and CTAs. Eyebrow labels and CTAs are always uppercase with wide letter-spacing (2-3px). Body copy is weight 400, line-height 1.7+.

03

Wordmark Usage

Text-only mark. No icon. No modification.

Hair By Penny Williams
Hair    That    Heals
Light version — use on Cream or Linen backgrounds
Hair By Penny Williams
Hair    That    Heals
Dark version — use on Espresso backgrounds

The wordmark is set in Cormorant SC (Small Caps). “Hair By” sits above in a smaller weight, “Penny Williams” is the primary name at full size, and “Hair That Heals” appears below a thin Warm Tan rule in wide spaced caps. This three-line structure must always be kept together.

Wordmark Don’ts
✕   Don’t stretch or distort
Penny Williams
✕   Don’t use on busy backgrounds
Penny Williams
✕   Don’t add drop shadows
Penny Williams
Section 04

Voice & Tone

Penny’s brand speaks the way Penny speaks - warm, direct, honest. The writing never minimizes what clients are experiencing, and never oversells the solution.

Positioning Statement

“For women experiencing thinning hair or hair loss - I specialize in natural, lasting solutions that restore more than just your hair.”

Always Sound Like

Warm & Personal
Write as Penny speaking directly to one woman, not a brand speaking to an audience. Use “I” and “you.”
Honest
Don’t promise magic. Acknowledge that hair loss is hard. The honesty is what builds trust.
Empowering
The client is capable of choosing what’s right for her. Penny’s role is expertise and support - not pressure.
Knowledgeable
Specific over vague. Name the method, name the result, name the timeline. Specificity signals expertise.

Never Sound Like

Clinical or Cold
Avoid medical jargon without context. Never make clients feel like a case study rather than a person.
Salesy or Pushy
No urgency tactics. No “limited time.” No pressure. Consultations are conversations, not sales calls.
Generic Salon Language
Avoid: “pamper yourself,” “treat yourself,” “look your best.” These belong to other salons, not this specialty.
Minimizing
Never say “just thinning” or “a little hair loss.” For the woman experiencing it, it’s significant. Treat it that way.

Phrase Examples — Right vs. Wrong

USE THIS
“Hair loss affects who you see in the mirror every morning. I understand that - and I’m here to help change it.”
NOT THIS
“Struggling with hair loss? We have the solution for you! Book now!”
USE THIS
“Every consultation starts with listening - because no two hair journeys are the same.”
NOT THIS
“Come in for a free consultation and see our amazing results!”
USE THIS
“Cold Fusion uses ultrasonic technology - no heat, no damage, up to 6 months of wear.”
NOT THIS
“We offer a variety of premium extension services to suit your needs.”
05

Photography Direction

Real clients. Natural light. Warm tones. Always authentic.

Before & After
Natural Light
Process Shots
Warm Tones
Client Portraits
Product Detail

Photography Do’s

  • Real clients - no stock photography for before/after
  • Natural or warm artificial light - never harsh flash
  • Warm color grading that complements the brand palette
  • Both before and after in the same session where possible
  • Show Penny’s hands working - process shots build trust
  • Clean, neutral backgrounds (cream walls, grey, white)
  • Portrait-orientation for most client shots (4:5 or 3:4)
  • Show faces when clients are comfortable - it’s more powerful

Photography Don’ts

  • No stock photos of models for client transformation content
  • No heavy filters that shift away from warm tones
  • No cold, blue-toned lighting
  • No cluttered salon backgrounds that distract from the hair
  • No watermarks or text overlays on hero images
  • No photos with old brand colors (hot pink, black) visible
  • No extreme close-ups that make hair loss look clinical
  • No before photos that feel exploitative or humiliating
06

Brand Application

How the brand looks in practice.

These examples show how the brand identity system applies across real touchpoints - hero sections, service cards, testimonials, and CTAs. Every element follows the rules above.

Non-surgical hair replacement · Niskayuna, NY

You deserve to feel like yourself again.

Hair That Heals.
Book a Free Consultation
Hero Section Espresso bg · Cream headline · Warm Tan tagline + CTA
Primary Specialty

Non-Surgical Hair Replacement

Custom-fit, lightweight systems that cover thinning areas while blending seamlessly with your natural hair. Clip-attached, breathable, and fully styleable.

Service Card White card · Blush border · Warm Tan eyebrow

Penny is not only a fabulous stylist, she is an artist. Everyone in my NYC salon was amazed, saying they had never seen work as good as hers.

- Lori Marso, Client
Testimonial Card Cream bg · Cormorant italic quote · Warm Tan quote mark

Your consultation starts with a conversation.

No pressure. No commitment. Just a chance to talk about what you’re experiencing and what’s possible for you.

Request a Free Consultation
Final CTA Section Warm Tan gradient bg · Espresso text + button
Hair That Heals.
Hair By Penny Williams  ·  Niskayuna, NY 12309
(518) 952-0884  ·  pennywilliamshair@gmail.com
pennywilliamshair.com  ·  @hairbypennywilliams